Our items are ALL SALES FINAL, with the exception of exchanges for another size or a web store credit. We do not accept order cancellations after 24 hours of placing your order. If you are unsatisfied with your item, or would like to request a an order cancellation or return, please email us at shop@arisouth.com. Be sure to include your name and order number, and a member of our team will be in touch to notify you if we will be able to accept the special request.